TERMS AND CONDITIONS


Privacy Policy

For every online purchase, are requested information and billing address, and if necessary, a different delivery address. The data and billing address are used exclusively for the issuing of vouchers and documents.

VAT

All prices on the website include VAT apply to each product based on the law.

Payment

For the delivery of an order, is required payment via bank deposit. The deposit is possible via web banking.
Especially for deliveries within Attica, payment can be also done by cash on delivery.
The payment includes the total cost of products and shipping.

Deliveries in Greece

Orders are delivered within Attica by e-utopia. Orders outside Attica are delivered by courier partner.

Deliveries in Greece

Once an order is received, it is forwarded to the appropriate department for loading and shipping. This process takes up to 7 business days, depending on the order.
E-utopia is not liable if the suppliers have not informed promptly for lack or abolition of their products.

Returns and Cancellations of orders

Within 24 hours from the moment of the order, the customer can request a cancellation by sending message to the Electronic Order Management section, info @e-eutopia. gr.
If a product is not completely satisfactory, please contact our Customer Service Department.
In any case, the returned goods must be accompanied by the original invoice or proof of payment, as well as a written explanation of the reason for return. Upon receipt by e-utopia, and if not damaged during transportation due to improper treatment, e-utopia will reimburse the value of returned products.